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PRIVACY POLICY

INTRODUCTION

FAVE is a platform that allows influencers to benefit directly from their community through affiliate marketing. The entire idea is to create a storefront for influencers that are dealing with easy-to-access vendors who are willing to partner with them. Our platform is a custom marketplace, which connects influencers and their merchants with customers in selected markets. This website and/or mobile app is operated by our parent company ZOEY TECHNOLOGIES.

FAVE (hereinafter refers to as “we”, “us”, and “our’) privacy policy is a reflection of the personal information processing rules. We follow closely the laws and ensure legality. We endeavour to keep your personal information protected at all times by implementing adequate technical and organisational controls. Please read our privacy policy carefully to understand how and why we collect, use, protect, or otherwise handle your personally identifiable information on our website. Your privacy is vital to us at FAVE.

This Privacy Policy details the important information regarding the collection, use, and disclosure of user information collected on the site. This Privacy Policy describes our information handling practices when you access our services, including our content on the website located at our website, any other websites, pages, features, or content we own or operate or when you use the application and related services (referred to collectively hereinafter as "Services").

Your use of the service and any personal information you provide remains subject to this Privacy Policy and the Terms of Service, as each may be updated from time to time.

WHAT PERSONAL INFORMATION DO WE COLLECT?

    Information we automatically collect/generate or obtain from our website: We collect the following information on our website:

  • Transaction Information
    Transaction information, such as details about sales initiated on the platform, password and debit/credit card information. It also includes some online information.
  • Usage Information
    Usage information, such as information about how you use the Service and interact with us. It also includes questionnaires (such as responses to any customer satisfaction surveys or market research).
  • Network Information
    Network information regarding transactions, including the type of device you use, access times, hardware model, operating system and version, and other unique device identifiers.
  • Demographic Information
    Demographic information such as your date of birth, age or age range, and gender.

Information we automatically collect/generate or obtain from third parties:

We gather and retain certain types of information about how you utilize the Fave marketplace. This includes details about your searches, views, downloads, and purchases. Additionally, we may receive information from third-party sources such as our carriers, payment service providers, merchants/brands, and advertising service providers.

We may collect different types of personal data related to your device (such as your PC, tablet, or mobile device), your usage of our websites and apps (including select third-party websites we collaborate with), and/or your personal preferences, interests, or location. Examples of these data types include name and age (or estimated age range), information about your device, operating system, browser, and IP address, products you have searched for, viewed, purchased, or added to your online shopping cart, and so on.

We strive to provide you with choices regarding the Personal Data that you provide to us. Where required by law, if you wish to have your Personal Data used by FAVE to provide you with a personalized experience/targeted advertising & content, you can indicate so through the relevant tick-box(es) located on the registration form or by answering the question(s) presented by FAVE representatives.

HOW DO WE COLLECT IT?

Data may be collected directly or indirectly in the following ways:

  • Through the website or other social platforms
  • Through non-compulsory surveys or polls that we use for research purposes
  • From competition or promotion through our social media channel
  • Through deposit snapshots, account balances, trade history, withdrawals, and other activity and distribution.

WHY DO WE COLLECT THIS INFORMATION?

Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience and transaction. We generally use personal information to create, develop, operate, deliver, and improve our Services, content, and advertising, and for loss prevention and anti-fraud purposes. We may use this information in the following ways:

  1. To Provide and Maintain Our Services
    We process your personal information to provide the Services to you. For example, when you want to purchase a product, with your card, we require certain information such as your card details and banking information.
  2. To Protect Our Users
    We use the information collected to protect our platform and your accounts and safeguard your interests. We use data from log files to analyze trends, administer the site, track your movements around the site, gather demographic information about your base, and better tailor our Services to your needs.
  3. To Comply with Legal and Regulatory Requirements
    We collect and use your personal information to satisfy legal and regulatory requirements. FAVE respects the privacy and security of data you store and does not share your data with any other third parties. However, we may be required by law or legal process to disclose your personal information. We may also disclose information about you before your consent if we believe that disclosure is necessary for the public interest. We may also share your information with other financial institutions and tax authorities if such actions are required from us due to any applicable legislation.
  4. To Measure Website Performance
    We use this personal information to analyze website usage and improve our website and offerings. We also use it in analyzing and tracking data to determine the usefulness or popularity of certain content and to better understand the online activity of our website users.
  5. To Enforce our Terms of Use and Other Agreements
    FAVE is strict about compliance with the Terms of Use. We review, investigate and prevent any potentially prohibited or illegal activities that violate our Terms of Use. We reserve the right to terminate the provision of service to any user found engaging in activities that violate our Terms of Use.

The personal data that we collect may be stored, processed, and transferred between any countries and locations in which FAVE operates to enable us to use the information according to this Policy. We commit ourselves to ensuring the proper protection of your data in all our locations where it is transferred, stored, and processed.

We may use third-party tools to collect, process, and store your personal information. Before using such third-party tools, appropriate paperwork is signed between the third-party tool provider and FAVE to ensure that your personal information is safe and processed on a lawful basis.

WHO DO WE SHARE DATA WITH?

  • Our Company
    We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors reasonably necessary for the purposes set out in this Policy.
  • Third-Party
    We may also disclose your Personal Information to third parties when we believe, in good faith and our sole discretion, that such disclosure is reasonably necessary. All our third-party service providers will be required to take appropriate security measures to protect your data. We do not allow our third-party service providers to use your data for their purposes. We only permit them to process your data for specified purposes and in accordance with our instructions.

WHAT ARE OUR SECURITY PRECAUTIONS?

Data Protection
FAVE takes the protection of your data seriously. We use industry-standard data encryption technology and have implemented restrictions related to the storage and ability to access your data. We implement proper physical, electronic, management, and technical measures to protect and safeguard your data. We will exert our best efforts to ensure that any personal data collected through our platform is free from any nuisance caused by any third party unrelated to us. We have an internal safety defense department to protect the users' information, establish relevant internal control systems, and adopt the principle of strict authorization for our employees who may come into contact with your information.

Security Alert
If you become aware of any security vulnerability of our platform, please get in touch with us promptly so that we can take immediate action. Please note that no transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure. We request that you understand the responsibility to take safety precautions to protect your personal information independently.

HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal data for as long as we need it for the purposes set out in this Policy. This period will vary depending on the nature of the information and your interactions with our site and our Services. We will actively review the personal data we hold and delete it securely, or in some cases anonymize it. If you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in the future.

WHAT RIGHTS DO YOU HAVE OVER YOUR DATA?

As a data subject, you have several rights with respect to your personal information. You can:

  • Obtain a copy of your personal information
  • Request the correction of inaccurate or incomplete information
  • Request the erasure of your personal information
  • Object to the processing of your personal information
  • Request the restriction of processing of your personal information
  • Request the transfer of your personal information to another party
  • Withdraw consent at any time (where processing is based on consent)

If you wish to exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time by posting a new version online. You should check this page occasionally to review any changes. Your continued use of the Services after the posting of the revised Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

CONTACT US

If you have any questions about this Privacy Policy or our practices concerning your personal information, please contact us at:

Email: gethelp@faveshq.com